Terms & Conditions
1. Introduction
These Terms and Conditions ("Terms") govern your access to and use of the Latynex AI website (latynex.ai) and services provided by Latynex Trade OÜ ("Latynex", "we", "us", "our"), a company registered in Estonia, EU.
By using our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
2. Services
Latynex AI provides the following services:
- Business Websites: design, development, and delivery of professional websites
- AI Consultant: AI-powered chat assistants integrated into websites for lead qualification and visitor engagement
- AI Sales Manager: AI-powered lead qualification and management systems
- AI Business System: custom AI automation connected to CRM, messaging platforms, and business tools
Specific service scope, deliverables, timelines, and pricing are agreed per project in a separate written proposal or service agreement.
3. Enquiries and Proposals
Submitting an enquiry via our website or contact channels does not constitute a binding contract. A binding agreement is formed only when both parties have signed or confirmed a written proposal or service agreement. We reserve the right to decline any enquiry at our sole discretion.
4. Payment
Payment terms are specified in each project proposal. Unless otherwise agreed:
- A deposit of 50% of the project fee is due upon project commencement
- The remaining balance is due upon delivery or as specified in the proposal
- All prices are in Euros (EUR) and exclude applicable taxes unless stated otherwise
- Late payments may be subject to interest at the statutory rate under Estonian law
5. Intellectual Property
Upon receipt of full payment, Latynex assigns to the client all intellectual property rights in the final deliverables created specifically for the client, excluding:
- Latynex's proprietary frameworks, tools, and methodologies used in delivery
- Third-party components, libraries, or AI models subject to their own licence terms
Latynex retains the right to reference completed projects in its portfolio and marketing materials unless the client requests otherwise in writing.
6. Client Responsibilities
The client is responsible for:
- Providing accurate and complete information required for service delivery
- Reviewing and approving AI knowledge bases and content before deployment
- Ensuring they hold rights to any content, images, or materials provided to Latynex
- Complying with applicable laws and regulations in their use of delivered systems
7. AI Services — Specific Terms
AI-powered services are subject to the following additional terms:
- AI systems are trained on information provided by the client. The client is responsible for the accuracy of this information
- Latynex does not guarantee that AI responses will be error-free in all circumstances
- AI systems should not be used to provide regulated advice (legal, financial, medical) without appropriate human oversight
- Latynex is not liable for decisions made by third parties based on AI-generated outputs
8. Warranties and Limitation of Liability
We warrant that services will be performed with reasonable skill and care in accordance with the agreed specification. We do not warrant that deliverables will be error-free or uninterrupted.
To the maximum extent permitted by law, our aggregate liability for any claim arising from our services shall not exceed the total fees paid by the client for the relevant project in the 12 months preceding the claim.
We are not liable for indirect, consequential, or incidental losses, including loss of profit, revenue, or business opportunity.
9. Confidentiality
Both parties agree to keep confidential all non-public information received from the other party in connection with the project and not to disclose it to third parties without prior written consent, except as required by law.
10. Termination
Either party may terminate a project agreement by written notice if the other party materially breaches the agreement and fails to remedy the breach within 14 days of written notice. Upon termination, the client shall pay for all work completed up to the termination date.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of Estonia. Any disputes shall be subject to the exclusive jurisdiction of the Estonian courts, unless mandatory consumer protection laws in the client's country of residence provide otherwise.
12. Changes to These Terms
We may update these Terms from time to time. Updated Terms will be posted on this page with a revised effective date. Continued use of our website after such changes constitutes acceptance of the revised Terms.
13. Contact
Latynex Trade OÜ
Estonia, European Union
Email: info@latynextrade.com
Telegram: @latynextrade