How this differs from AI Sales Manager
AI Sales Manager is a fixed product: instant response, qualification, CRM handoff, from €490/mo. A custom agent is scoped work for a process that doesn't fit that shape — internal research, support triage, or operations that need their own qualification logic.
What we've actually built this way
Internally, LATYNEX runs Freelance Hunter AI (opportunity scoring across multiple sources) and the Tender Broker Agent (qualification and pipeline scoring for tender opportunities) — both custom-scoped internal agents, not off-the-shelf chatbots. See Portfolio for how they're labeled and what they actually do.
Scope and knowledge boundaries
A custom agent is built against a defined knowledge boundary and a defined set of actions it's allowed to take — see What Data Should an AI Intake Collect and How to Test an AI Agent Before Launch for the practical detail behind that.
When a custom agent is not the right call
If a fixed product like AI Sales Manager already covers the need, custom development adds cost without added value — see AI Sales Agent vs Traditional Chatbot for when something simpler is genuinely enough.
Questions
Is this more expensive than AI Sales Manager?+
Usually yes, since it's scoped work rather than a fixed product — priced after a Revenue Audit, not before.
Can you show a working example?+
Yes — Freelance Hunter AI and the Tender Broker Agent in Portfolio are both running custom agents, labeled honestly as internal products.
What happens if the agent gives a wrong answer?+
See What Happens When an AI Automation Fails and When Should AI Hand a Lead to a Human for how failure and handoff are handled.